Pet Friendly Cleaning

Pet Friendly Cleaning

Here is a call we received a while back. “Will using a general purpose cleaner to clean my carpets harm me or my pets”? When cleaning carpeting we recommend using approved carpet cleaners and following the label directions for use.

That being said, we cannot control what people decide to use when cleaning carpets or other surfaces. In this case a woman hired a carpet cleaning company to clean the carpets in her apartment building. The carpet cleaning company used a general purpose cleaner as a carpet spotter and a carpet cleaner. The general purpose cleaner contained surfactants, alkalinity, and solvents, which in most cases is an excellent choice for removing tough soils on “non-porous surfaces”.

Because the general purpose cleaner contained alkalinity it could potentially be a concern for anyone or their pet who come into contact with that carpet. Alkalinity can cause burns to the skin and can be serious if it comes into contact with the mouth or eyes of people or animals.

In this case, because the general purpose cleaner was already on the floor, we suggested using the carpet extractor with fresh water to rinse the carpet repeatedly until there was no residual general purpose cleaner left on the carpet.

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Unopened products can be returned within 60 days when accompanied with a packaging slip Refunds use just to the purchase price, and return shipping costs are not refundable.

At the end of the day there were no injuries to people or pets, or damage to the carpet. But in the future we recommend using appropriate carpet cleaners and carpet pretreatment products.